$50,000 salary + benefits
At Gunwerks, we believe that a premium brand experience is more than just the product—it’s about the journey, the community, and the satisfaction of every customer interaction. The Brand Experience Coordinator is a detail-oriented planner responsible for overseeing public-facing occurrences, including trade shows, fundraisers, competitions, open house events, and more. This role ensures that every touchpoint reinforces Gunwerks and Revic Optics positions as leaders in long-range shooting. From orchestrating VIP events and industry trade shows to managing customer satisfaction programs, the Brand Experience Coordinator will be instrumental in creating memorable interactions that strengthen brand loyalty and advocacy.
What You’ll Do
- Develop a checklist of items needed for small, medium, and large events.
- Maintain an inventory of backdrops, displays, equipment, and tools for each type of show.
- Manage the shipping schedule for booths, displays, tools, backdrops, and products for attending staff based on the approved event list.
- Assist in organizing attending staff, lodging plans, and strategic post-event gatherings with customers, partners, and media.
- Coordinate with event companies for the ordering of necessary flooring, electrical, overhead sign hanging, and furniture rentals for each event.
- Track and report expense records related to event planning for budget integration and profitability analysis.
- Share in other marketing responsibilities including the handling of industry and community donations, assisting with industry purchases and other duties as assigned.
Key Performance Indicators (KPIs)
- Event Success Metrics: Attendance numbers, customer engagement levels, and overall sales.
- Customer Satisfaction Ratings: Post-event surveys and net promoter scores (NPS).
- Brand Engagement Growth: Increased customer retention, repeat event participation, and positive brand interactions.
- Operational Efficiency: On-time execution of events, budget adherence, and vendor performance tracking.
- Lead & Sales Conversion: Measured impact of events on customer acquisition and product purchases.
What We Offer
- Competitive Health Benefits. We offer access to health, dental, vision, accident, life, critical care, and short-term disability insurance for all full-time team members to keep you feeling great.
- Company and Industry Discounts. Our favorite benefit, every team member gets access to available Gunwerks products at great discounts. We've also partnered with other companies to provide discounts for our employees.
- PTO Cash-Out. Once per year, eligible team members can take 100% of unused PTO hours and convert them into pay.
- Retirement 401K with Roth Options. This retirement plan is offered to full-time employees once the time period required has been met.
- Paid Vacation & Company Holidays. Full-time employees will receive this benefit when they are eligible. We observe eleven company holidays.
- Fun Events. Monthly Company Gathering, Annual Christmas Party, and Company and Family Events are just some of our fun events.
Why Join Gunwerks
At Gunwerks, we are passionate about delivering the ultimate long-range shooting system. As the Brand Experience Coordinator, you will play a pivotal role in shaping how our customers engage with the brand—both in-person and online. This position offers a dynamic environment where creativity, organization, and customer-focused thinking come together to build lasting relationships and unforgettable experiences. If you’re excited about delivering elite-level events and ensuring top-tier customer satisfaction, we want to hear from you!
